As Africa’s fintech sector continues to evolve, women leaders are increasingly shaping how technology-driven financial services reach underserved communities. At the centre of Mukuru’s latest strategic move is Yemurai Chatapura, Commercial Manager – Remittances at Mukuru, whose leadership is helping expand access to secure, technology-enabled cash payout solutions across South Africa.
Mukuru (www.Mukuru.com), a leading next-generation financial services platform, has announced a partnership with Travelex, a global market leader in foreign exchange services, to broaden cash payout options for remittance customers nationwide. The collaboration strengthens Mukuru’s digital-to-cash ecosystem while reinforcing its mission to provide accessible, safe, and convenient financial services to millions who rely on remittances for their daily needs.
Under the partnership, Travelex becomes an additional payout channel within the Mukuru network, enabling customers to collect funds at any of Travelex’s 46 branches across South Africa. Strategically located in high-traffic and easily accessible areas, the expanded footprint reduces travel time, avoids congestion, and improves customer convenience—an important factor in designing inclusive financial solutions.
Speaking on the partnership, Chatapura highlighted the role of technology, compliance, and smart partnerships in building sustainable fintech systems.
“Mukuru has always focused on creating impactful financial solutions that improve our customers’ lives,” said Chatapura. “This partnership extends our reach while maintaining high standards of security, compliance, and service. It also strengthens our payout network and reinforces our commitment to accessible, inclusive financial services across South Africa.”
The collaboration is supported by South Africa’s robust Bureau de Change (BdC) regulatory framework, which ensures payout networks remain secure and reliable. BdC operators such as Travelex operate under strict compliance standards, supported by strong liquidity and on-site know-your-customer (KYC) processes that protect customers and build trust in digital remittance platforms.
From a business and technology perspective, the partnership also enhances Mukuru’s operational resilience by diversifying payout channels, reducing reliance on single-channel solutions, and strengthening the overall remittance ecosystem.
Marlize Van Der Schyff, Financial Director at Travelex, said the partnership reflects a shared vision for innovation and customer-centric financial services.
“Tourvest Financial Services t/a Travelex is excited to partner with Mukuru as we continue expanding our service offering. This collaboration represents a natural alignment of strengths between our organisations and enables us to deliver a more seamless, future-ready experience for customers.”
With operations in over 50 countries and a growing customer base across Africa and beyond, Mukuru continues to invest in technology, partnerships, and leadership that advance financial inclusion. For women like Yemurai Chatapura, the focus goes beyond transactions—demonstrating how women in fintech are helping design systems that are more accessible, compliant, and responsive to real-world economic needs.
