In 2023, they rebranded from Apex to Cue and secured $500k in pre-seed funding. They are now incredibly proud to announce that they have secured the remainder of the $2 million seed investment from angel investors.
Cue-ing the next generation of customer service
So, what’s all the buzz about? Their customer service software has been shaking things up in the customer communication space, making it easier than ever for companies to provide top-notch support to their customers. Visit Cue’s customer success stories to see for yourself.
With this latest round of funding, they’re gearing up to bolster their AI capabilities even further. Deeper AI integration means Cue clients can automate repetitive customer inquiries and tasks, crunch data to improve support performance, and gain valuable insights to optimise customer engagement strategies.
In the words of Richard Nischk, Cue’s CEO:
“We’re absolutely thrilled to announce this $2 million investment, which is going to propel Cue to new heights. Our mission is to deliver AI-powered solutions that transform the customer service game globally. With enhanced AI integration, businesses can streamline support operations and provide customers with lightning-fast, super valuable assistance.”
Everyone hates slow and inefficient customer service, so they’re changing that.
Our crew believes that exceptional customer service is not just a goal but a way of life, and we’re committed to providing the tools and solutions that empower businesses to deliver outstanding service experiences to their customers.
Leadership changes
Rhett Trickett is stepping into the role of Chief Product Officer (CPO), Ryan Egnos takes on the role of Chief Revenue Officer (CRO), and Richard Nischk is tthe newly-appointed Chief Executive Officer (CEO).
