Lauren Wilson is the CEO and founder of tech startup ImIn, Inc. ImIn is on a mission to revolutionize the traditional staffing approach by allowing workers to have full control of their work schedule at the palm of their hands.
With its innovative on-demand cloud platform and mobile application, Lauren believes ImIn will be an industry and workplace disruptor.
Prior to founding ImIn, Lauren was the chief of staff at Chime Solutions, a U.S.-based customer contact service center that provides customer service via the phone on behalf of its customers. In that role, she oversaw the quality department at the company, making sure all the client-required quality metrics were being met.
Outside of work, Lauren is very active in the community. Lauren was recently appointed to the boards of the Black Women’s Health Imperative and the PATH Foundation and is a proud member of Alpha Kappa Alpha Sorority, Inc.
Lauren has also been active in raising awareness and funds for the Lupus Foundation, most recently finishing as a top five fundraiser for the Atlanta Lupus Walk. A native of Atlanta, Lauren received her bachelor’s degree from the University of Georgia before going on to earn her master’s degree from Georgia State University and her MBA from American University.
Solving an Industry-Wide Challenge
Wilson’s idea for ImIn started while working for her father’s enterprise, Chime Solutions, a high-volume call center business, also based in metro Atlanta. After graduating from the University of Georgia, Wilson stepped into the role of Chime’s chief of staff, overseeing the company’s workforce, which supports Fortune 500 brands.
It was in this role, over her seven-year tenure, that she identified the missed opportunities for both businesses and employees as a result of a common, yet widely accepted industry challenge: absenteeism.
According to a 2017 U.S. Department of Labor (DOL) report, an estimated three percent of an employer’s workforce was absent on any given day. Wilson estimates that number to be even higher today, exacerbated in recent years by the COVID-19 pandemic. Per Wilson, absenteeism can translate to upwards of $1 million monthly in lost revenue.
For more information about ImIn, visit http://www.imin2.com.