Apple’s Independent Repair Provider program will soon be available in more than 200 countries, nearly every country where Apple products are sold.
Launched originally in 2019 and expanded to Europe and Canada last year, the program enables repair providers of all sizes access to genuine Apple parts, tools, repair manuals, and diagnostics to offer safe and reliable repairs for Apple products.
There are now more than 1,500 Independent Repair Provider locations serving customers across the US, Canada, and Europe.
“Being a part of the Independent Repair Provider program has been a huge benefit to my business, employees, and customers,”
said Scott Baker, owner of Mister Mac in Wimberley, Texas.
“Since joining, we’ve received great support from Apple, and we’re able to deliver that same level of service to our customers. It has even brought genuine excitement to our town.”
“The Independent Repair Provider program has been a very positive experience for us and for our customers,”
said Nils Weber, project manager for Pro Repair GmbH in Germany.
“During COVID-19, reliable access to parts has allowed us to adapt our business to accommodate the sudden high demand for mail-in repairs from our customers.”
All participating repair providers in the program have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorised Service Providers (AASPs) and Apple Store locations.
To verify that a company participates in the program, visit support.apple.com/repair/verify-repair-provider.