PayFast is an online payment processing service for South African merchants of all sizes. PayFast allows merchants (individuals, businesses, and charities) to accept secure payments from online buyers by offering a variety of payment methods, including credit card, Instant EFT, Masterpass, mobicred, SCode, and debit card.
Today Payfast reported that its payment service has repeatedly experienced failures resulting in timeouts. For the end-user, this, unfortunately, translated into prolonged waiting-times on screens and 404 errors ( Server Not Found error message). However, there have been reports of some end-users receiving 500 errors (Internal Server Error) when checking-out.
Users took to social media to inquire about performance degradation experienced. The Payfast team was quick to respond as follows :
Sorry for the inconvenience we are currently sorting out server issues but it should be up and running soon.
PayFast has on Friday launched the PayFast live dasbhboard, so businesses can monitor real-time data.